**Responsibilities**  
  
**What will you contribute?**  
  
This position is responsible for the global Desktop Engineering activities. Managing a team of 9 individuals this position reports to the Senior Director of Enterprise Technology and Operations.  
  
The successful applicant should have a keen interest in new and emerging technology, good management and technical skill set in desktop support and engineering.  
  
**Responsibilities & Deliverables:**  
Your deliverables will include, but are not limited to, the following:  
  
• Manage team capabilities to deliver modern workstations services  
  
• Documentation, building policy, standard documentation.  
  
• Desktop Management/All workstations conform to workstation standards  
  
• Corporate and internal communications for desktop related activities.  
• Desktop Vulnerability Management/Required SLA, KRI are maintained.  
• Desktop Compliance/Meet and expand current desktop compliance  
  
• Desktop Audits  
  
• Assisting with Budgets  
  
• Managing team performance and assigning Goals.  
  
• Coaching team members to unlock their full potential.  
  
• Attending and presenting meetings for key stakeholders  
  
• Full accountability for capacity planning for project resources.  
  
• Vendor management  
  
• Cross function Collaboration  
  
**Required Experience:**  
  
• Desktop Engineering experience at least 3-5 years, strong technical background  
  
• People Management experience at least 2-3 years  
  
• Microsoft Intune.  
  
• Software packaging and deployment  
  
• NextGenAI is a plus  
  
• Azure Services Entra id, office 365 services etc.  
  
• Microsoft Autopilot  
  
• Mac knowledge a plus  
  
• Vulnerability management  
  
• ITIL  
  
• MECM  
  
• Autopilot  
  
• BitLocker/Defender  
  
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Senior Desktop Engineering Manager

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Senior Desktop Engineering Manager

Finastra

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