ServiceNow Developer

ns.

• Takes ownership of complex business requirements and works them to completion.

• Takes ownership of incident queue and work on remediation to completion.

• Works closely with the ServiceNow functional team and external development partners to build requested items.

• Experience configuring and improving core and custom applications.

• Experience configuring and maintaining workflows, flow designs, scripts, UI design, ACLs and business rules.

• Works with ServiceNow APIs, web services/plugins of enterprise software systems.

• Work on integrating other applications with ServiceNow capabilities.

• Works on SLA configuration and remediation.

• Uses skills with Javascript, HTML and CSS to configure and maintain portal.

• Configure and maintain notifications, UI pages, UI Macros, Script includes and Formatters.

• Supports upgrades and new release defects.

• Develops complex reports and dashboards.

• Load, manipulate and maintain data between ServiceNow and other systems.

• Develops and maintain clear and concise technical and process documentation.

• Participates in the creating updates sets, promoting and testing through multiple instances prior to production.

• Other duties as required.

Required Experience:

• Strong written and verbal communication skills.

• Self-motivated and able to work independently and take initiative in identifying and addressing challenges

• Experienced in effectively coordinating multiple initiatives and working with conflicting priorities in a fast-paced environment

• Ability to execute multiple tasks simultaneously, efficiently and within a pre-determined time frame

• Flexible to work in a constantly changing, high-pressure environment

• Ability to build effective relationships with a range of team members, stakeholders, partners, and business users

• Displays a sense of ownership and exhibits flexibility, resilience, and resourcefulness.

• Experience with CMDB, Discovery, Asset Management, Event Management, Security Operations/Vulnerability Response, etc.

• 3-5 years of ServiceNow development experience (required)

• ServiceNow System Administrator certification (required)

• ServiceNow Implementation Specialist certification (preferred)

• Applicants should be willing to support global product deployments, working across different time zones. Degree in computer science, Information Systems or a related discipline (required).

Timings :1.30PM or2.00 PM IST