System Operations Engineer Cloud

to, the following:

• Infrastructure: Deploy and manage Azure Virtual Machines (Linux RHEL 8.x, 9.x , Windows Server) and PaaS Services like storage accounts, key vaults, Azure Web App, ADF, Azure SQL databases, etc. leveraging DevOps pipelines.

• Applications: Installation & Configuration of Core Banking Solution new releases, service packs, patches and hot-fixes using Azure DevOps pipelines.

• Incident and Event Management : support the investitation and troubleshooting on the technical issues and incidents arising on live or implementation client environemtns. Ensure that incident resolutions and requests are delivered to SLAs.

• Configure and maintain the integrations of Core Banking solution

• Development and maintenance of Cloud Application Operations scripts for operational tasks automation.

• Administrate access management on the client environments using Finastra Corporate Access Management tools.

• Participate on periodic service reviews and provide updates and recommendations to management for implementing adjustments.

• Create, review and update knowledge based articles on Application Operations repository.

• Work with Universal Banking business on building, maintaining and improving monitoring practice across UB cloud services.

• Proactive monitoring of the services: collect application performance monitors data and evaluate the metrics providing feedback to Product & QA teams.

• Respond to event management alerts based on the monitoring matrix.

• Drive innovation, adopt new cloud technologies.

• Operational automation adoption, identify operational tasks that can be candidates for automation.

• Actively participate and provide initiatives and feedback that drive service improvement across the platform, partnering with Product teams.

Required Experience:

• Bachelor degree in Computer Science, Software Engineering or equivalent;
• 4 - 6 years of hand-on work experience in public cloud infrastructure and services experience (Preferred Microsoft Azure).
• Previous experience with Windows and Linux operating systems (Win Server 2019, RHEL 8.X).
• Previous experience in cloud solutions architecture, design and management;
• Previous experience with Azure cloud PaaS services: Azure Data Factory, Microsoft SQL, account storages, load balancers, etc.
• Strong knowledge of IT operations from implementation phase to maturity and business-as-usual working agile and collaboratively;
• Knowledge of High Availability and Disaster Recovery architectures and solutions;
• Basic networking knowledge and troubleshooting skills;
• Should have 3 - 5 years expertise in some of the following: database technologies (Oracle, MS SQLServer, PostgreSQL);
• scripting languages (Perl, Python, Korn Shell, Windows batch); Middleware: Apache Tomcat; IIS Server, Java technologies, JBoss EAP;
• Should have 3 - 5 years expertise with DevOps technologies, preferable Azure DevOps.
• Solid analytical and critical problem solving skills;
• Strong written and verbal communication skills;
• Customer centricity and service delivery minded;
• Ability to prioritize and balance multiple tasks with minimal direct management and adopt agile methodologies.