Ops Change/Program Management Senior (Hybrid - 3 Days in Office)

riorities in an evolving environment.

The successful candidate will serve as a subject matter expert and internal consultant responsible for providing program management support (and leading the project management of certain projects) with heavy change management components. They will also partner with leads across HR to increase the flow of information within the division and ensuring successful execution and implementation of agreed-upon strategic initiatives. You will work on multi-disciplinary projects, requiring the need to balance tactical and strategic work. You will value and develop lasting relationships across HR and the enterprise, collaborating closely with partners to enable change and influence action at all levels of the division.

Our Impact:

Our priority is to attract, retain and grow talent for today and tomorrow. We achieve this goal by creating and leading the best employee experience differentiating Freddie Mac as an employer of choice.

HR is composed of a variety of functional areas all focused on supporting Freddie Mac employees to be at their best. Our team includes experts in talent acquisition, compensation and benefits, learning and development, and career mobility - as well as technical services such as HR technology and workplace analytics.

Your Role:

Areas of Focus include:

Program Management: Engage directly with department leadership and subject matter experts to guide and align the division's portfolio of programs, projects and initiatives and achievement of business outcomes collectively. Engage directly with partners and stakeholders to ensure the success of each individual project and the collective achievement of strategic priorities and business outcomes.

Change Management: Develop a scalable change management framework using best practices that includes processes for determining business requirements and level of change impact by audience. Collaborate with partners to build change management plans to address communication needs, ensure user acceptance, minimize resistance, mitigate risk, assess implementation readiness and improve adoption to reinforce plans to operationalize change. Engage directly with leaders in fulfilling the role of change sponsor and support project teams in incorporating change management activities into project plans. Define and develop metrics to measure the performance of change management initiatives, collaborating to build comprehensive reporting of outcomes.

Partner Relationship Management: Build and foster collaborative relationships with key partners, working effectively at multiple levels within the division and influencing without authority. Coordinate multiple project managers who support multiple high-priority projects concurrently throughout the division. Provide coaching support as needed, partnering with all team members, including end users, managers, senior leaders, and executives.

Communications: Synthesize and summarize complex topics into streamlined and clear project and change management plans and briefings to a variety of audiences.

Qualifications:

• College Degree or equivalent experience; Prosci and PMP certifications preferred

• Typically has 5 - 7 years related experience

• Demonstrated proficiency in change management and experience in applying scalable change management framework to projects and initiatives

• Experience in program management and project management

• Demonstrated proficiency in project management software (Asana preferred)

• Experience in process improvement preferred

• Ability to distill information into engaging and impactful presentations for all audiences

• Proven track record of presenting to various stakeholders displaying poise under pressure and inspiring others to get results

• Excellent written and verbal communication skills

• Detail oriented and strong organizational skills

• Demonstrated expertise in PowerPoint

• Strong quantitative and analytic skills and demonstrated experience in influencing without authority

• Experience in providing resolutions to an extensive range of complicated problems providing innovative, detailed, and practicable solutions

At Freddie Mac, our inclusive and diverse culture drives our success and makes us a stronger company. Collectively, we are leaders and collaborators who work together to meet our mission of Making Home Possible for families across the U.S.

Apply now and learn why there's #MoreAtFreddieMac!

Current Freddie Mac employees please apply through the internal career site.

Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you'll do important work for the housing finance system and make a difference in the lives of others.

We are an equal opportunity employer and value diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by applicable law. We will ensure that individuals with differing abilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit https://www.BountyJobs.com and register with our referral code: MAC.

Time-type:Full time

FLSA Status:Exempt

Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.

This position has an annualized market-based salary range of $100,000 - $150,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.