Lead Service Specialist - Digital Implementation Services

SCADA and Power applications

• Provide technical support to applications

• Perform all installation and/or programming tasks related to agreed interface & conversion specifications and/or application assignments, including agreed upon system tailoring and customizations

• Collaborate with Project Managers and Services Consultants throughout the project to identify and scope applications changes while adhering to the change management process

• Execute on and serve as technical lead in addition to the current role for the implementation of software solutions.

• Own technical deliverables during the entire lifecycle of the projects.

• Engage throughout the full lifecycle of assigned projects, influencing decisions on design, and functionality to keep projects on track in terms of budget, time, and customer expectations.

• Effectively leverage product capability, driving standardization, limiting customization, and maximizing reuse of content developed for previous solutions.

• Interact with Product Development Team, Commercial Team, Customers, Solution Providers (Partner / Integrators), and other cross-functional teams as required for the solution and implement processes to ensure best use of GE Digital products and services.

• Effectively communicate both verbally and in writing with peers and team members as an inclusive team member, and support pre-sale strategy (as needed)

• Effectively apply GE Digital execution methodology and project standards.

• Maintain & continuously update technical skills and knowledge.

• Work independently as well as part of the team.

• Maintain strong customer relational and communication skills

Required Qualifications

• Bachelor's / Master degree and 5+ years of experience in software services, or equivalent (defined as: High School Diploma/GED and 3+ years progressive experience in software services).

• 5+ years' experience with Windows, .NET, SQL or Oracle databases, C++, Java, HL7, Web Services, SOA technologies, or similar programming languages/technologies

Desired Characteristics

• Prior customer support or system implementation experience.

• Software skills in software analysis, design, methodology, and architecture

• Programming experience in software development with Microsoft Visual Studio / Development tools, Eclipse, or C# programming

• Experience in software analysis, design, quality assurance, architecture, and Agile development methodology

• Demonstrated ability to learn new software development practices, languages, and tools

• Experience with enterprise software and large distributed systems

• Strong spoken and written English language skills

• Experience with development in an ISO-certified environment

• Practical experience with web and other technologies such as HTML 5, JavaScript, CSS and JQuery

• 5+ years' experience in software analysis, design, methodology, development and architecture

• Familiar with web servicess protocol such as RESTful and SOAP

Additional Information

Relocation Assistance Provided: No

#LI-Remote - This is a remote position