#JR-202423650
u will focus on strategies and initiatives aimed at generating awareness and driving leads among ultra lux clientele. It's a highly creative and innovative role, where you'll be able to work with your team to identify strategic partnerships, moments and events to reach new potential clients. You will manage ensuring customer experiences live up to the Cadillac brand promise and the exceptional attributes of the vehicles themselves. This position will heavily rely on a deep passion for the customer journey, a consumer-first mindset and a comprehensive understanding of how marketing channels can support an ultra-lux product.
KEY RESPONSIBILITIES
Develop and lead the annual CELESTIQ marketing plan and manage budget
Use research to develop a deep understand of the CELESTIQ target client and competitor products
Provide strategic and creative direction on structuring content and experiences that best penetrate the ultra-lux market
Strategize and execute key CELESTIQ events and partnerships to reach new clients and generate leads
Lead and enable all the workstreams necessary as part of the solution-set to sell, distribute and support CELESTIQ vehicles
Identify and lead innovative strategies to elevate the Cadillac client experience and in turn the brand
Lead the mapping of key internal processes that best leverage existing infrastructure and resources
Monitor and track progress on marketing initiatives, collaborating closely with teams across PDM, social, website and our agency partners
Manage cross functional teams to establish timelines, ensuring on-time delivery of projects
Work with Corporate CX and GMIT to develop CELESTIQ tools (vehicle app, Visualizer, Care Center, etc.)
Foster strong partner relationships and hold weekly status meeting with design, engineering, comms, social, web, etc.
REQUIREMENTS
Bachelor's Degree Required
MBA preferred
5+ years of marketing, brand or media experience
Experience managing cross functional teams
Ability to define new processes and innovative ways to deliver an unmatched customer experience
Proven working experience in project management
Ability to navigate through ambiguity, implement structure and drive consensus among stakeholders with diverse perspectives
High level of organizational skills with ability to keep multiple priorities moving and to react effectively to change
Ability to communicate strategy and plans effectively
Ability to write a compelling communications brief, drive clear direction and provide strategic and creative feedback to partners
Ability to lead program implementation by collaborating with stakeholders, making the right compromises and addressing obstacles
Ability to work independently
Excellent communicator and ability to present to senior leadership
Strong understanding of the GM organization and its key functions preferred
Ability to travel, including some weekends (est. 1x/month). Ability to occasionally work irregular hours.
Additional Description
This role may be eligible for relocation benefits.
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE
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