Channel Growth Manager - OnStar Canada

grow recurring subscribers. A key component for growth in this role is identification of both internal and external partnership opportunities.

Key Responsibilities

• Explore new channels to grow OnStar subscribers and revenue (e.g. external partnerships)

• Assist in the development and execution of the e-commerce platform, while managing performance and implementing countermeasures to drive subscribers and revenue growth

• Manage the relationship between GM Canada and SiriusXM to execute joint marketing agreements and campaigns to drive strong revenue and EBIT, including tracking performance, developing marketing calendars, executing national contests, managing a marketing and sales fund and owning the IT technical roadmap for product development

• Participate in contract negotiations and on-boarding process with external partners (e.g. SiriusXM)

• Gain a deep understanding of the OnStar and SiriusXM business model to drive performance across KPIs: New Vehicle Attach/Volume, Remarketing Attach/Volume and Churn

• Work cross-functionally with the OnStar Sales & Marketing Team in the US to ensure global alignment on overall sales & marketing strategy

• Integrate seamlessly into the global processes & favorably influence stakeholders in subscription service benefits and growth

• Ensure Canadian market needs are met in all OnStar & Connected Services marketing activities

• Effectively develop and present innovative business cases / proposals to senior leadership and finance for approval

• Develop impactful sales, marketing and training tools for field staff and dealership personnel

• Leverage data and analytics to drive overall performance

• Partner with sales channel leads (e.g. digital, advisor) to drive sales performance through respective channels

• Assist in forecasting key KPIs

• Assist in the flawless execution of product launches

• Track and measure performance to KPI forecasts

• Gather channel feedback on pilots to improve execution and results

Additional Description

Knowledge Required

• Key components of Sales and Marketing (i.e. Revenue, KPIs, 4Ps of Marketing, etc.)

• Marketing Operations

• Financial Literacy

• In-Vehicle Technology

Skills Required

• Demonstrates a drive for results and accountability

• Demonstrates strong communication - oral, written, presentation skills

• Demonstrates strong relationship building and interpersonal skills

• Demonstrates strong organization & analytical skills

• Demonstrates strong cross functional collaboration

• Demonstrates the ability to work with ambiguity

• Demonstrates creativity and innovation

• Proficient in Microsoft Office - Excel and PowerPoint

Qualifications

• University Degree (Bachelor of Commerce / Business with major in Marketing considered an asset)

• Marketing experience - 3 years minimum

• Previous field sales experience considered an asset

• Automotive and subscription business experience consider an asset

• Bilingual (English/French) considered an asset

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE

Benefits:

The goal of the General Motors of Canada total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan currently includes the following benefits, in addition to many others:

• Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave.

• Healthcare, dental and vision benefits including health care spending account and wellness incentive.

• Life insurance plans to cover you and your family.

• Company and matching contributions to a Defined Contribution Pension plan to help you save for retirement.

• GM Vehicle Purchase Plan for you, your family, and friends.

About GM

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Total Rewards | Benefits Overview

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We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

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