Delivery Operations Specialist

ght location and the right time to fulfill the Delivery Appointment that was scheduled with the customer.

• Communicate with customers, including updates regarding the arrival of their vehicle, their payment method and registration documents.

• Register the vehicles in compliance with the French registration legislation.

• Manage all the administrative steps from the point of Order until the Delivery, including collecting documents necessary for registration, financing, leasing.

• When applicable, prepare all the documents necessary to receive a customer's Trade In.

• Educate customers on the expectations on the Delivery Day during the journey from the point of Order to the Delivery Day.

• Print and hand over the necessary paperwork to the Sales team for the Delivery Day.

• Oversee customer invoices, deposits, and reimbursements, collaborating with the Finance/Sales team to address any discrepancies.

• Collaborate and communicate with the Sales and After Sales team in a structured manner to ensure proper information have been passed on, guaranteeing a great customer experience.

• Manage and analyze large data sets, converting insights into strategic actions that inform the go-to-market strategy.

• Act as a liaison between third-party vendors and internal teams, ensuring operational goals are met.

Who You Are:

• Minimum of 3 years relevant experience, preferably in Logistics, Operations, Automotive or a related field.

• Excellent organizational and multitasking skills, with a keen eye for detail and a proactive problem-solving approach.

• Strong proficiency in managing large data sets and databases (Excel) and using data insights to drive strategic actions.

• Proven ability to independently handle tasks in a fast-paced, dynamic environment.

• Outstanding communication and collaboration skills, with the ability to work effectively with internal teams and external partners.

• Strong negotiation and interpersonal skills to influence stakeholders and ensure smooth operational execution.

• Fluent in French and English, with experience in liaising across multicultural teams.

• Experience in Registration is desirable.

• Experience with Salesforce is a plus.

• This role is ideal for someone who enjoys being at the heart of operations, supporting leadership, and contributing to the success of a global automotive business.

Join our innovative team and be part of a company shaping the future of automotive delivery in GME!

Additional Description

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Total Rewards | Benefits Overview

From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Diversity Information

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire

Equal Employment Opportunity Statement (U.S.)

General Motors is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Accommodations (U.S. and Canada)

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.