Field Aftersales Lead - Sweden

um customer service.

• Communicate effectively with internal and external stakeholders to drive quality and customer satisfaction.

• Set clear objectives and work cross-functionally to achieve desired outcomes.

• Adapt strategic plans to changing market dynamics with strong business acumen.

• Analyze data to identify areas for improvement and make informed decisions.

Required Qualifications

• Minimum of 2 years in automotive field sales or aftersales roles.

• Proven ability to handle multiple tasks flexibly and efficiently.

• Strong communication and problem-solving skills.

• Passionate about the automotive industry.

• Skilled in synthesizing diverse information into actionable insights.

• Proficiency in Microsoft Excel and PowerPoint.

• Native proficiency in Swedish and Norwegian; fluent in English.

• Valid driving license.

Preferred Skills

• Customer-centric mindset with an aptitude for gathering insights to refine product features and processes.

• Strong cross-functional collaboration skills and comfort working in ambiguity.

• Ability to influence external partners toward quality excellence.

• Business and technical acumen.

• Skilled in creating presentations, procedures, and documentation.

• Familiarity with direct-to-consumer (D2C) business models.

Why Join GM?

• Join a dynamic team dedicated to redefining automotive service excellence.

• Play a key role in shaping the future of automotive service in Sweden and Norway.

• Enjoy professional growth opportunities.

• Competitive compensation package.

• Fully remote position with exciting travel opportunities (3-4 days/week).

How to Apply

If you're ready to make an impact in the automotive industry and meet the qualifications, we want to hear from you! Please submit your resume in English to be considered.

Join us in revolutionizing automotive service-apply today!

Additional Description

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

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Diversity Information

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire

Equal Employment Opportunity Statement (U.S.)

General Motors is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Accommodations (U.S. and Canada)

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