GBS Talent Services Analyst

orating and interacting with other GM People Services teams, customers and internal and external partners. The main focus is on talent management processes.

Responsibilities:

• Will be the SME (subject matter expert) for Contingent Worker Management for GMSA - support process management and key stakeholders, lead improvement actions, partner with Global Contingent Worker Team, GMSA Purchasing team, GBS Fields, HR

-Will be the expert in Learning Mgmt System for GMSA - LMS, support GBS fields in LMS usage/reports/partner with Global Team

• Will coordinate the GMSA Salaried training strategy :

• You will collaborate with business partners and internal partners to design, develop, and/or deploy training strategy and/or detailed training plans.

• You will review applicable data and information to find opportunities, lessons learned to support the development of effective training resources.

• You will coordinate the deployment of training strategy.

• You will develop and deploy train-the-trainer sessions where needed.

• You will source training solutions from external vendors ensuring quality and value for money.

• You will measure effectiveness of training activities and take the necessary countermeasure actions. PBI training dashboard update

• You will craft, develop, facilitate Training Needs Analysis and Training Plan (annual workhop with HR)

• You will track performance to plan, provide reports / data to leadership or partners on status and effectiveness of activities.

• Will be responsible for Training Vendor Management for GMSA (strategy coordination and follow up, performance process, payment process, contract needs requests, etc.)

• Will be the focal point to lead Global Training actions in GMSA (strategy implementation, logistics, follow up, develop and deploy train-the-trainer sessions where needed). Partnership with Global Talent COE & Mexico GBS Team

• Will lead the GMSA GBS Innovation Spaces called "Labs" from an umbrella perspective, kpis follow up, data management, PBI update

• Will lead the Labs for Contingent Workers, Learning for Salaried

• Will lead process improvements workshops focused on the topics mentioned above

Additional Description

Required Qualifications:

• Bachelor's Degree in Business Administration, Engineering, Psychology, Social Sciences or Mathematics or related.

• Experience in similar positions at least for 2 years (specifically in training).

• Native in Portuguese and/or Spanish, but knowledge in both languages.

• Intermediate English level (required - will have Global contact).

• Project Management vision, end-to-end vision with a great focus on Agile methodologies.

• Focus on quality.

• Data Analytics knowledge.

• Availability to work hybridly in our offices located in Sao Caetano Do Sul, Sao Paulo, Brasil. (3 times per week on site

Preferred Qualifications:

• Knowledge in PowerBI (desired).

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