#JR-202418990
owing list of new business partnerships.
What You'll Do
Provide world-class support for the GM Sales Reporting function, including hyper-care activities and user access management for multiple systems, business partner support, daily monitoring, issue management support, and on-going reporting requirements sustaining multiple regions and functions.
Support communication to our business users
Develop and present training materials to a global audience.
Develop standardized reporting tools and dashboards to enhance the customer experience
Design and maintain re-usable test cases and test strings to confirm new functionality for current and future testing as well as create a comprehensive test plans.
Provide clear status in reporting during UAT for responsibility, escalation, and execution.
Prepare validation evidence of test status through screen shots and test case progression.
Update and maintain operations process, desk procedures and other documentation.
Collaborate globally and cross-functionally with various partners across different business functions to understand business processes.
Additional Description
Your Skills & Abilities (Required Qualifications)
A Bachelor's or Master's degree in Business, Finance, Accounting, Marketing, IT or related field
3+ years of relevant work experience in process transformation/developing reports and dashboards/ consulting.
Demonstrated experience leveraging Operational Excellence, Lean Management, Design Thinking, or other structured methodologies to implement process improvements
Detail oriented, with strong business acumen
What Will Give You A Competitive Edge (Preferred Qualifications)
Experience with Agile / Scrum framework is preferable.
Working level knowledge of Power BI and KNIME .
Experience in managing end-to-end test cycles is preferable.
Experience in developing training manuals and conducting training is preferable.
Affinity with technology and/or familiarity with analytics tools and techniques
Highly motivated and willing to learn and take on new challenges
Excellent written and verbal communication skills
Highly proficient in Microsoft Office applications, especially Excel.
Important: Must be willing to work in the NIGHT SHIFT (8PM - 5AM PH TIME).
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Total Rewards | Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Diversity Information
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire
Equal Employment Opportunity Statement (U.S.)
General Motors is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Accommodations (U.S. and Canada)
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.