Credit Fraud Order Review Specialist

• Continued positive sales growth and profitability

• Positive contributions to economic earnings and increased shareholder wealth

• Recognizing fraud and coding accounts accordingly

• Effective utilization of SAP R/3 to maximize productivity within the department

Main Duties & Responsibilities

The Credit Fraud Order Review Specialist must work closely with Accertify, Security (Investigate), Customers, Sales, Branch Services, Legal, On-Site Services, Collections, Credit, and Accounts Receivable departments.

Work with cross-functional resources to resolve potential fraud issues and code accounts accordingly resulting in well informed business decisions that help reduce fraud exposure for the company.

Emphasis to:

• Provide Security with information about fraud accounts and fraud attributes.

• Facilitate order review and releasing through the proper administration of fraud logic to maximize data integrity and process efficiency.

• Prioritize, review and resolve suspected fraud transactions.

• Enable communications and establish relationships with business partners and customers.

• Maintain knowledge of regulatory guidelines and changes (Sarbanes Oxley, SEC, GAAP, UCC guidelines, NACM, etc.).

• Meet with internal/external business partners to foster and maintain close working relationships as required.

• Understand Grainger's core business.

• Performs other duties as assigned.

Education & Experience

• 1-3 years of experience in related field preferred.

• High school diploma or equivalent required; some college and/or specialized training preferred.

• Experience with fraud transactions and accounts, credit, and process resolution required.

• Ability to work effectively and develop relationships with all levels of management.

• Demonstrated writing/oral communication skills.

• Other attributes and competencies include results driven, customer focused, decisive, analytical, creative, agile, and possess technical literacy.

Grainger is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.