On-Site Service Representative- Part Time

ated base pay compensation range for this position is $19.00 to $23.00 per hour

Rewards and Benefits:

• Medical, dental, vision, and life insurance coverage starts on day one of employment.

• Access to up to 50% of your paycheck based on hours worked before payday.

• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.

• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.

• Employee discounts, parental leave, and other benefits.

• Safety shoes provided (where applicable).

For additional information and details regarding Grainger's benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Position Details:

The Services Representative (OSR) reports to a Supervisor or Manager of Onsite Services and supports assigned customers by managing their inventory, providing outstanding customer service, driving account growth through customers' inventory management (KeepStock) program. Service Representatives (OSRs) also work with partners to implement sales strategy and to help customers understand how Grainger can provide solutions to their business' MRO needs.

Looking for candidates based out of Carlsbad, NM area

You Will:

• Service multiple customer locations

• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.

• Resolve customer problems promptly to retain and promote customer loyalty.

• Follow designated route defined by routing software tools and maintain route guides.

• Identify continuous improvement opportunities in productivity, process, and cycle time.

• Comply with safety and inspection requirements of the facility where the service is being provided.

• Help create new orders by engaging with customers to identify additional product needs

• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

You Have:

• 3 years' experience in selling or service environment.

• High School Diploma or equivalent.

• Ability to lift 25 to 60lbs and/ or work in difficult positions.

• Collaboration and problem-solving skills.

• Handle different technical and operational issues.

• Have and maintain a valid driver's license in State of residence.

• Must carry required levels of automobile insurance.

Grainger is an equal opportunity/affirmative action employer. We provide equal employment opportunities regardless of race, color, national origin, sex, sexual orientation, gender identity or expression, religion, age, disability status, veteran status, or any other protected characteristic. Our commitment to inclusivity includes offering reasonable accommodations during the hiring process. If you require an accommodation during interviews, please let us know and we will provide the appropriate assistance.

We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.