Senior Key Account Manager

rship to define and execute the future strategic direction of the agreed portfolio within GF.

Responsibilities

• Manage the Griffith Foods - customer relationship, to include:

  • account management: maintain current revenue and margins.
  • co-ordinate all customer visits as required.
  • create partnerships with relevant stakeholders of the customer.
  • negotiate prices, with respect to agreed margins.
  • follow-up of the offers, preparation and drafting of the contracts
  • management of the customer portfolio: guarantee market share, the spread of risk, ensure payment
  • supply clear customer forecast information to enable efficient planning and scheduling.
  • manage all relevant internal relationships to enable delivery of commercial objectives
  • coordinate technical and commercial activities.
  • follow-up of the customer feedback and/or complaints
  • Organises presentations for existing and potential customers alongside marketing and development functions.
  • Manage development pipeline within customer base in conjunction with CRM and GF development function.

• Follows the market, competition and new development and feeds back to the business

• Provide sales reports as required.

• Participates actively in sales meetings to obtain and share information across the sales function

• Responsible for building and maintaining account plans across area of responsibility.

• Proactive involvement in setting future strategic direction of the GF business

• Exchange relevant information with internal customers to service the external customer in the best way, to include:

  • management of pipeline in CRM
  • resolve any supply or quality issues.
  • prepare forecasts and budgets.
  • follow-up of the projects

• Support wider sales team as required.

• Proactively and visibly supports the Health and Safety standards, rules, and regulations of the organisation.

Requirements

• Degree level preferred but will balance with relevant food industry experience.
• Minimum 5 years' experience in B2B ingredient sales/development within the UK snack industry
• Training is provided in house and coaching will be provided by the sales team.
• The jobholder will have an in-depth knowledge of the products, their characteristics and the market
• Good knowledge of English, knowledge of other European languages is a plus.
• Proactive mindset, can work independently and as a part of a team
• Strong commercial acumen, ability to successfully negotiate.
• Strong verbal and written communication skills
• Excellent analytical, interpersonal, and organizational abilities
• Computer Skills: normal skills required on MS Office
• UK Driving licence.