Visual Merchandiser

d are responsible to implement the Visual Identity. The Visual Merchandiser will meet the expectations of customers & colleagues at all times, as well as follow all H&M procedures & standards.

This position reports to our Store Visual Manager (based on volume) or the Store Manager.

Your Day to Day*

Sales and Profit

The Visual Merchandiser will set the garment presentation on the Sales Floor & Windows according to the Commercial Handbook. Together with the Department Manager, the Visual Merchandiser will determine additional commercial opportunities in the store within the H&M brand guidelines. The role will execute floor moves based on those joint decisions.

Fashion Knowledge

• Ensure you are up to date with current fashion trends

• Share, inspire and educate the store team on seasonal trend information, upcoming campaigns, and brand standards

Direct Customer Service

• Ensure you meet customer expectations on direct service according to H&M standards.

• Support the store to achieve an excellent customer experience.

Indirect Customer Service

• Follow up the H&M Visual Identity through the implementation of the Commercial Handbook and secure well-styled mannequins in windows and in-store.

• Create a clear red thread from windows to A-area with wearable buying suggestions.

• Ensure high-quality garment presentation every day together with the store team

• Maintain clear customer flow through fixture placement and navigation in line with H&M standards

• Launch and maintain all sales campaigns and activities on time and according to H&M standards.

Commercial Routines

• Together with the Department Manager, you follow up on Store KPIs & initiate actions to reach store goals and budgets.

• Adapt the store planning according to store needs and budget from the Commercial plan.

• Complete and act on the Best Brand portion of the Customer Experience Tool to maximize commercial opportunities.

Visual Store Operations Routines

• Complete the sample picking as well as execute the floor moves in a way that creates clear stories and wearable buying suggestions

• Complete all sales floor and window morning routines daily before the store is open

• Ensure quantity and maintain the condition of all incoming visual props and marketing material with a sustainability mindset.

• Keep the visual room organized and safe.

• Keep all Visual materials in the store current and share information with the team on seasonal changes.

• Paint & maintain the windows as necessary.

People and teams

The Visual Merchandiser will support the Store team to enhance customer and working experience in-store through coaching and development. Together with the Store Management team, the Visual Merchandiser will ensure that all legal requirements and H&M policies are fulfilled.

Training and Development

• Evaluate & develop the visual and commercial skills of the store team through regular visual training for all colleagues to support garment presentation in line with the Commercial Handbook

• Maintain overview, follow up, and give feedback while executing floor moves together with the store team.

• Identify future Visual Merchandiser talent for succession.

Communication and Legal Requirements

• Ensure that all communication in the windows and on the sales floor complies with local legislation.

Security

• Work in accordance with H&M standards and local legislation with health & safety and security routines, to guarantee you, your colleagues, and customer safety at all times

• Follow all procedures and routines regarding safety, security, and administrative processes in all areas of the store

Qualifications

Who You Are

• Inclusive, positive, creative, and willing to learn on the job!

• Passionate for customer service and helping people find their style

• A multi-tasker who enjoys working in a fast-paced environment with an eye for detail

• 1-2+ years of transferrable experience welcome

• You have the ability to lift in excess of 20 pounds

• Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance

• Ability to climb a ladder and use a step stool

• Must be able to work with hand and power-operated tools (Iron, Steamer, etc) and lift in order to execute display setups

• Must be able to work a flexible work schedule, including nights and weekends

• May be required to travel to support other store

Additional Information

Why You'll Love Working for H&M

• A dynamic, team-driven work environment with a group of unique, diverse, and kind individuals.

• Endless growth & development opportunities

• Dress your personality. We encourage you to dress your personality all day, every day.

• Did we mention our discount at H&M, &Other Stories, and COS?

Job Status: Hourly, Non-Exempt

Compensation:

Hiring Range is $16.24 - 18.28 Hourly**

Benefits:

H&M believes in rewarding our employees for their many contributions to our shared success. That's why we offer a full range of inclusive benefits that enable wellness, both in and outside of work. We pride ourselves on being a do-good company and we have a comprehensive benefit package that matches that ambition. Please note, benefits may have eligibility requirements based on employment status.

We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.

Our Career site will have more details, click on Benefits at career.hm.com

EEOC Code: SLS

*This job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties and responsibilities assigned for this job at the company's discretion.

**H&M, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

Location

6700 Douglas Boulevard, Douglasville, United States