Customer Service Representative - Medical (Remote GA)

anufactured at our headquarters in Savannah, GA.

Explore our career opportunities below to learn more.

JOB OVERVIEW:

This position is responsible for all aspects of order entry and maintenance of customer database. This team provide s additional support to Regional Representatives and the Sales Management , as well as handling voicemails and e-mail to our main company mailbox.

KEY RESPONSIBILITIES:

• New Account set-up ( 5%)

• Answer all inbound phone calls (20%)

• Verify stock levels, provide back order status, communicate with freight carriers, service customers as needed (5%)

• Streamline order entry from FreshDesk system (3 0%)

• Maintaining Medical Cust omer Database (5 %)

• Product returns processing and input (1 0%)

• Align on territory strategy with assigned Regional Medical Specialist/ Sales Zone Manager (5 %)

• Order e ntry for Medical meetings (5 %)

• Participates in training for product knowledge as well as professional development (5%)

• Providing support for product experience issues and properly reporting to quality assurance (5%)

• Develop customer quote for Outside Sales Team ( 5 %)

WORK EXPERIENCE:

One to three months experience in a data entry and/or cu stomer service related position

PREFERRED EDUCATION:

High school Diploma or general education degree (GED)

KNOWLEDGE, SKI LLS & COMPETENCIES:

• Good time management skills and the ability to prioritize and multi-task

• Attention to detail and accuracy

• Customer Service Oriented

• Strong interpersonal communication skills

• Strong written and verbal communication skills

• Ability to work in a team environment

TRAVEL / PHYSICAL DEMANDS:

• Job demands may require long periods of sitting, standing, telephone work, and computer work.

• Job demands may require occasional lifting or moving up to 10 pounds.

Benefits available include: Medical, Dental and Vision Coverage, 401K Plan with Company Match, Generous Time Off, Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities.

*Benefits may vary by location or status.

Henry Schein is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.