Telemarketing Representative, HealthFirst

a daily average of 4 hours of talk time and complete a minimum of 60 outbound calls

• Demonstrate high levels of performance for meeting profit dollar standards

• Update and maintain current customer records in our systems by logging all activity and managing necessary account changes

• Utilize company systems (Salesforce, JDE, Teams) effectively

• Adhere to all company policies, procedures, and best practices

• Work closely with sales personnel from both Henry Schein and HealthFirst divisions

• Participate in special projects for HealthFirst division and perform other duties as required

SPECIFIC KNOWLEDGE & SKILLS:

• Proficiency in data entry with attention to detail

• Strong computer skills required, including familiarity with Microsoft Office

• Ability to work effectively in a remote environment

GENERAL SKILLS & COMPETENCIES:

• Strong time management skills with the ability to prioritize work and meet deadlines

• Exceptional attention to detail and a commitment to accuracy

• Customer service oriented with the ability to address and resolve complex issues

• Ability to plan and organize activities

• Excellent interpersonal communication skills

• Strong written and verbal communication skills

• Ability to maintain confidential and highly sensitive information

• Ability to work in a team environment

• Ability to multi-task

• Adept at building productive working relationships across various levels of the organization

MINIMUM WORK EXPERIENCE:

• Typically 2 or more years of related experience

PREFERRED WORK EXPERIENCE:

• Experience in a dental or medical office setting is a plus

• Prior sales experience in any capacity

PREFERRED EDUCATION:

• Typically High School education, vocational training and/or on-the-job training

• Bachelor's degree preferred

TRAVEL / PHYSICAL DEMANDS:

• Travel typically less than 10%

• Office environment

• No special physical demands required

• Attend yearly National Sales Meeting (NSM)

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

For more information about career opportunities at Henry Schein, please visit our website at: https://www.henryschein.com/careers