US Telecom Support Services Rep I

Henry Schein

4.6

(12)

Melville, NY

Why you should apply for a job to Henry Schein:

4.6/5 in overall job satisfaction

4.9/5 in supportive management

92% say women are treated fairly and equally to men

92% would recommend this company to other women

100% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members.

Benefits you'll love including generous paid time off, income protection, work life assistance program and educational benefits.

The Team Schein Wellness Program empowers every Team Schein Member to be their best self by offering resources, guidance and support.

We use the power of inclusion to foster an intrapreneurial environment focused on the well-being of our employees, driven by our values.

#R129669

Position summary

ions within our Enterprise Service Desk System.

Provide level 1 troubleshooting and route all issues that cannot be resolved to members of the Team.
Assist with the deployment of new programs

SPECIFIC KNOWLEDGE & SKILLS:

Knowledge of PC hardware
Microsoft Office
Ability to adapt to new applications and technology quickly

GENERAL SKILLS & COMPETENCIES:

Strong time management skills and the ability to prioritize work and meet deadlines
Very good attention to detail and accuracy
Customer service oriented and the ability to work with complex issues
Ability to plan and arrange activities
Very good interpersonal communication skills
Very good written and verbal communication skills
Ability to maintain confidential and highly sensitive information
Ability to work in a team environment
Ability to multi-task
Ability to manage conflict
Capacity to work effectively under pressure
Establish productive working relationships at multiple levels within the organization

MINIMUM WORK EXPERIENCE:

Typically 3 or more years of related experience.

PREFERRED EDUCATION:

Typically High School education, vocational training and/or on-the-job training. Bachelor's degree preferred.

TRAVEL / PHYSICAL DEMANDS:

Travel typically less than 10%. Office environment. No special physical demands required.

The posted range for this position is $37,087 - $57,948 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc.

For more information about career opportunities at Henry Schein, please visit our website at : https://www.henryschein.com/careers

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

For more information about career opportunities at Henry Schein, please visit our website at: https://www.henryschein.com/careers