BU PGSV - Hub LATAM - Hub Marketing and Sales Manager

esponsible for the Hub Budgeting, sales and operations planning in coordination with the Global Service BU M&S manager, the GPG manager and the Hub Controller.

• Establish long-term customer relationships with key customers and decision-makers and bring the service discussion to the C-level discussions by working with the account managers, the Front end Sales and the Product BU's M&S teams. Bring value to the customers by understanding the requirements, regulations, exhibiting our value proposition for service and ensure customer satisfaction issues are registered and responded to by the team. Collaborate with Business Units and account teams to position different service offerings, evaluate and share relevant information on installed base data, sales leads, customer's, competitor's solutions and marketing trends with the team.

• Collaborate with internal and external stakeholders on delivery of Service Level Agreements (SLAs).

• Develop pricing strategies in the region to maximize profitability in collaboration with Global M&S Pricing Manager BU Service and with the PSC's pricing managers. Conduct detailed market analysis to inform pricing decisions. Work closely with Supply Chain to follow the material, inflation etc indexes to anticipate impacts on pricing strategies in the hub.Enable the Service sales team organization to deliver the growth of the business by being responsible to ensure training and increased capabilities are achieved, distribution of hub M&S resources against the market potential. Support the team by participating in sales activities when needed.

• Implement and execute the e-commerce strategies to support the Service growth ambition.

• Support and take lead when needed for marketing activities and events (trade shows, conferences, customer events) in the hub in coordination with the Global M&S BU Service. Support product launches by implementing the commercialization plan for the region as other promotional activities for the region.

• Ensure that the inside sales organization and tendering process including the Risk Review process is followed and respected and that the risk assessments related to price and quality, register required information into the appropriate customer database, ensure technical reliability, safety, best solutions to satisfy customer's needs and complies with health and safety directives.

• Living Hitachi energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

• Collaborate closely with global and regional stakeholders in WCFE and the account management organization to align strategies, implement best practices, and leverage synergies in marketing and sales operations.

• Stay updated on technological advancements and market trends to proactively identify opportunities for innovation and differentiation in service offerings to support the BUs vision (Horizon X-Y-Z).

Need to ensure full alignment with GPGs in the operational M&S execution (e.g. specific segment approaches, like prioritization of value proposition)

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