HR Ops - ELCM Service Specialist

Hitachi Energy

Bengaluru, India

#JID3-125889

Position summary

P ensuring that Organization Management (OM), Personnel Administration (PA) & Payroll related data accurately according to the global standard processes.

  • Monitoring payroll relevant data in HR Core (salary, recurring payments etc.), whilst ensuring supporting documentation is in place.

  • Play key role in the 'lock and unlock' process of critical data within HR Core.

  • Capturing ELCM-related activities into appropriate systems and record the employee queries in an appropriate IT system (ticketing tool) and process ownership of complete employee life cycle from Hire to Retire/ Termination Ensuring execution and delivery of ELCM services according to defined Service Level Agreement(s) like TAT, quality and Customer satisfaction (C-SAT).

  • Extracting reports for internal data quality through Ad-hoc query, or from customized Transactions codes and willingness to learn and implement the learning in an innovative manner.

  • Living Hitachi Energy core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues, and the business.

Your Background:

  • A Bachelor's degree in any stream.

  • At least 1-3 years of experience in HR Shared Services in a global organization will be advantageous.

  • Proficiency in MS Office and excellent written and verbal communication skills.

  • Ability to manage multiple demands on time and work with cross-functional teams.

  • A collaborative, solutions-oriented approach, strong analytical skills and a proactive way of working to serve customers with a "can-do" attitude.

  • Flexible to work in night shifts - 5:30pm to 2:30am and ability to work in a fast-paced, multi-tasking, high transaction team environment.

  • Proficiency in both spoken & written English language is required.

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