Hub Quality & Continuous Improvement Manager

Hitachi Energy

Dubai, United Arab Emirates

#JID3-138103

Position summary

securing required Certifications in all units within scope.

  • Establish process performance indicators, and ensures effective internal controls are in place to verify that processes continue to meet customer and stakeholder requirements.

  • Analyze the process performance indicators continuously and take actions to address situations where process performance deviates from expectations and manage such deviations to the closure.

  • Manage resolution of high-profile customer non-conformities. Protect and strengthen customer trust by effectively addressing feedback through corrective and preventive actions.

  • Act as a Role Model and Change Agent for the behavior required to support a Quality Culture. Influence Senior Managers and Peers to ensure the correct thinking and decision making required to support the implementation and execution of Quality Strategies.

  • Deploy and implement the Continuous Improvement Frame-
    work, Support prioritization and execution of portfolio of improvement projects aiming to improve quality, operational performance, and Customer satisfaction.

  • Living Hitachi Energy's core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your Background

  • You hold a master's degree in an engineering field and have extensive experience from industry and expertise quality management.

  • Prior experience of managing a multisite Quality Management System and leading an engineering organization through a certification process.

  • Certification in related disciplines such as Lean, Six Sigma, Quality Auditing, etc.

  • Demonstrated skills in running improvement events such as RCAs, Lean Action Workouts, Kaizen, and other change management events.

  • Strong ability to influence and inspire through personal leadership.

  • Effective communication and negotiation skills at all levels, from senior leadership to individual contributors and on a global basis with remote multicultural teams.

  • Accustomed to prioritizing safety, integrity and quality, and inspiring others to do the same through demonstrated leadership.

  • Proficiency in both spoken & written English language is required.

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