IT/OT Specialist - Factory Operations

Hitachi Energy

Alamo, TN

#JID3-150695

Position summary

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How you'll make an impact

  • Provide onsite IT support for factory-owned and managed assets.

  • Support end users and maintain IT equipment in collaboration areas.

  • Execute cybersecurity tasks for IT/OT assets as a first responder.

  • Maintain and troubleshoot shop floor technologies like kiosks, scanners, and vendor machines.

  • Monitor and report abnormal OT system behavior.

  • Install and configure security patches on critical assets.

  • Collaborate with vendors to ensure secure system configurations.

  • Implement security measures under guidance from global cybersecurity teams.

Your background

  • Formal qualification or apprenticeship in Information Technology.

  • Minimum 2 years of professional IT support experience.

  • Proactive, solution-oriented, and self-driven.

  • Familiarity with ServiceNow, MS Office 365, Windows, iOS.

  • Knowledge of ITIL 4 and Lean Six Sigma methodologies preferred.

More about us

  • At Hitachi Energy, we're committed to powering a sustainable future through innovation and collaboration.

  • You'll be part of a diverse, inclusive team with opportunities to grow, learn, and lead.

  • We offer global career paths, continuous development, and a culture that values your voice.

Apply now

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