As we expand the capacity of our production site, exciting new opportunities are opening up. One of them is the role of **Onsite Support Specialist**, a key position in our IT team dedicated to keeping our systems running smoothly and our users supported.  
  
**What You'll Do:**  
  

-   Provide hands-on technical support to end-users.
-   Collaborate with other teams to troubleshoot incidents and implement changes
-   Offer ad-hoc training on common IT topics and guide users through self-service tools.
-   Diagnose and resolve technical issues quickly and efficiently.
-   Maintain and update hardware and software systems.
-   Install and configure IT equipment and applications.
-   Monitor system performance across hardware and software.
-   Train users on device functionality and software usage.
-   Document technical issues and solutions for future reference.

  
**What You Bring:**  
  

-   Strong problem-solving and troubleshooting skills.
-   **Local language is a must have!!!**
-   Communicative English for everyday interactions.
-   Ability to explain technical concepts clearly to non-technical colleagues.
-   A mindset focused on process improvement.
-   Experience with software maintenance and testing.
-   Basic understanding of networking and operating systems.
-   Ability to prioritize and manage tasks under pressure.
-   A customer-first attitude and collaborative spirit.
-   Practical, hands-on approach to solving problems.

  
**What We Offer:**  
  

-   7.5-hour workday.
-   5 weeks of vacation.
-   Extra day off for your birthday.
-   Meal vouchers worth 100 CZK per day - fully covered by us.
-   Pension insurance contribution.
-   Annual cafeteria bonus of 7,000 CZK.
-   Loyalty rewards.
-   Additional paid days off for personal occasions.

  
Apply now  
  
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On-Site Service Specialist

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On-Site Service Specialist

Hitachi Energy

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