Product Manager - Service Delivery Enhancement

delivered efficiently and effectively.

• Stakeholder Communication: Maintain clear and consistent communication with stakeholders to provide updates on demand status and delivery timelines.

• Documentation: Create and maintain comprehensive documentation of requirements, processes, and delivery outcomes.

• Quality Assurance: Ensure that delivered solutions meet the specified requirements and quality standards.

• Continuous Improvement: Identify opportunities for process improvements and implement best practices to enhance the efficiency of demand management.

Your background

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field is preferred.

• Proven experience as a ServiceNow service or product manager, or in a similar role.

• Strong understanding of ServiceNow platform capabilities, particularly in service delivery, service desk, and on-site support.

• Excellent communication, organizational and analytical skills.

• Attention to detail to ensure solutions meet requirements and quality standards.

• Proactive mindset for process improvements.

Applicable only for Poland location align with local law regulations - We are committed to full transparency and compliance with all legal requirements, ensuring that every candidate knows exactly what to expect at each stage of the recruitment process. Once the process is successfully completed, we will share detailed information about financial conditions and benefits with the selected candidate. Before signing the employment contract, you will receive all remaining details of the offer, giving you the time and space to review everything carefully

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