Project Specialist

t. The Company is proud to introduce its TX pert™ Ecosystem, the next level in transformer digitalization, further advancing its commitment to innovation and sustainability. The ideal candidate must enjoy working in a dynamic, fast-paced business environment. He or she must be flexible to accommodate business requirements and experience in working with diverse groups and cultures. The ability to multitask & delivers within timelines is essential. The candidate will have excellent communications skills.

How you'll make an impact:

• Ensuring the resolution of customer issues (e.g., order, technical, dispatch) by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams. Coordinating resolution with After-Sales Service teams.

• Recommending appropriate solution for customer requests, and coordinates with related teams to ensure the complete handling of the request (e.g. production capability and scheduling, resourcing, invoice & Dispatch) is in place.

• Proactively informing customers about status based on inputs and clarifies any questions. Ensuring a positive customer experience throughout the entire process.

• Responsible for all the projects for the assigned region -From order booking to dispatch - Sales Order Booking, Uploads offers in Kit Configurator, Creation of Items List and Bill of Material, Issuing the customer drawings to Quality & Production, Confirmation of delivery dates to customer, Verify readiness of materials with production, Interaction with customer regarding delivery, Dispatch activities, Resolving after sales issues viz.

• shortages/wrong supplies etc. with customer and Sending Dispatch and Payment documents to various customers

• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• A bachelor's degree in electrical/mechanical engineering or Diploma

• Around 5 to 8 years relevant experience in project management / Order management

• Excellent communications / analytical and problem-solving skill with ability to manage multiple tasks

• SAP and MS Office knowledge is required.

• This position offers relocation based on candidate's eligibility.

• Proficiency in both spoken & written English language is required

Apply now

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