Senior Field Service Engineer - GIS Specialist

• Participating in the planning and execution of installation and commissioning activities on-site. Executing design modifications for commissioning and offering annotations for as-built project documentation.

• Having a strong knowledge of High Voltage Products Services & Service portfolios

• Carrying out Installation & Commissioning, extension and Maintenance services independently.

• Providing on-site or remote technical support for installation and commissioning of GIS and routine maintenance services, identifying technical problems and making analysis through remote or on-site activity in different Service categories.

• Taking part in pre-commissioning meetings, commissioning planning activities and documentation preparation (e.g. FAT documentation, Site ITPs & ITRs, Method Statements, Control programs, etc.).

• Supporting tendering by providing commissioning plans and time/cost estimation.

• Ensuring compliance with safety regulations and industry standards.

• Recommending customers for immediate and future service requirements, provide feedback to Service Sales team.

• Acting as representative of the OEM during interaction with the customer and preparing the tools, equipment and parts needed for a service job and understanding the scope of the job to be performed.

• Ensuring that documentation for the job is available and briefing with service manager, head of department or supervisor about the expected situation on site.

• Creating service reports, time sheets & delivery notes, endorsed by customers.

• Effectively managing multifunctional interfaces - internal, feeder factories, service department, customers, and sub suppliers and abilities to show personal leadership & maintain a teamwork environment to deliver assignments. Strong self-disciplined approach to ensure quality and accuracy of delivery.

• Establishing long-term customer relationships by understanding customer requirements and applicable regulations, respond immediately to issues and demonstrate in-depth technical service product/solutions knowledge to promote product Life Cycle Management.

• Responsible for adherence to the quality assurance requirements on the Power Plant or Substation or Oil & Gas or process Industries site and seeks to improve these continually.

• You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.

• Living Hitachi Energy's core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• A bachelor's degree or Diploma in engineering field is required.

• Minimum 10 years of overall experience, with 6-8 years in High Voltage Equipment installation, testing, commissioning, repair, and maintenance. Proven expertise in Transmission GIS Installation & Commissioning, including substation services and preventive maintenance.

• Solid understanding of switchgear testing and commissioning and other key substation apparatus.

• Experience across the full lifecycle of substation projects-tendering, engineering, and site commissioning. Proficiency in computer applications and strong interpersonal communication skills.

• Certification in Hitachi Energy GIS products is a strong advantage.

• Fluency in Arabic is a plus.

• A collaborative team player with a customer-focused mindset and commitment to quality.

• Proficiency in both spoken & written English is required.

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