Technical Support Engineer (Energy Trading and Risk Management)

s and providing prompt and accurate customer feedback

• Acting as an advocate for the customer and effectively communicating feedback to and from technical teams dispersed globally

• Organise regular customer meetings and provide status updates to internal and external stakeholders

• Manage and own all aspects of customer success, while maintaining a holistic view of customer satisfaction

Your background

• Proven experience (ideally five years plus) working with C/ETRM applications, ideally in a support capacity.

• Excellent English verbal and written communication skills (C1 or B2).

• Strong account management.

• Ability to provide an outstanding customer experience for their clients.

• Self-motivated and adaptable.

More about us

We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out.

We can provide more information during the recruitment process.

Apply now

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