e clients' needs and objectives.
- Provide ongoing client support, answering a wide variety of questions timely and accurately, with the goal of ensuring overall client satisfaction.
- Deep knowledge of alternative investment operations as role involves working closely and monitoring fund administrator's work.
- Support high-profile fund managers in their fundraising efforts by assisting their clients through the subscription process and managing fund closings, with a strong dedication to successful client outcomes.
- Participate in or lead strategic projects.
- Collaborate with other departments to improve the user experience and internal processes (e.g., The Technology team to optimize user experience through enhancements to the company's proprietary technology platform.)
- Represent the department in both internal and external meetings.
Qualifications
- Bachelor's Degree with 4+ years of experience in financial services, preferably in a client service or investor relations role in alternative investments
- Proficiency in Korean language will be considered a strong advantage.
- Excellent organizational skills and attention to detail
- Strong interpersonal, written, and verbal communication skills
- Able to meet deadlines and work effectively under pressure
- Proven ability to multi-task and work both independently and as a team player
- Proficient computer skills, specifically Microsoft Office applications (Word, PowerPoint, and Excel)
- Background in TA or IR functions for alternative investment funds, ideally gained within a fund administration setting, is strongly preferred.
- Comfort with or interest in technology
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office 4 days a week with the flexibility to work remotely 1 day.
For additional information on iCapital, please visit https://www.icapital.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/