Associate Manager - Client Services

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• Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfilment of all commitments to the client

• Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.

• Balance different projects running for the client that may involve different delivery managers or horizontal unit resources.

• Take go-to-market solutions to accounts and drive revenue from go-to-market solutions being sponsored by the business unit.

• Support pre-sales proposals for new business development outside of account scope.

• Provide vital input for building future alliances with relevant product vendors.

• About Infosys Insurance vertical:
  Our insurance offerings help insurers rethink their strategies to cater to new discerning customers by renewing their analytics infrastructure using solutions such as the Infosys Information Platform (IIP) - our big-data-in-a-box package.
  With industry-relevant expertise and a historical track record, our solutions enable insurers to:

• Adopt digital tools for a clearer understanding of customer specific requirements

• Help enhance processes within the industry

• Provide seamless customer experiences

• With the shift of traditional insurers' needs to digital insurers, there is greater scope for increased flexibility and agility, faster and more efficient back-office processing, and an overall readiness for disruptions.

• Required Qualifications:
  • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 7+ years of experience, with strong sales/relationship management/account management experience
  • Significant business development and project management experience
  • Experience in the relevant industry/vertical is a plus.
  • Track record of interacting and building relationships with CXO level client contacts
  • Hands-on experience with proposal creation and leading proposal presentations
  • Strong leadership, interpersonal, communication and presentation skills
  • Wide variety of IT and business consulting engagement experience
  • Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration

  Preferred Qualifications:
  • Knowledge of industry specific go-to-market solutions
  • Good understanding of industry specific business issues and drivers
  • Global Delivery Model experience
  • Experience managing large multi-location consulting engagement teams
  • Track record as an Account Manager in a rapidly growing client relationship