Business Analyst - PO

ies in JIRA and/or ServiceNow

• Work with product owners in grooming the backlog
• Clarifying the requirements to technical team, SDLC
• Doing system testing of deliverables and prepare for UAT
• Reporting -Develop and generate the data quality metrics for the project.
• Experience in ALM tools knowledge like JIRA, ServiceNow, Confluence etc. Test tools like QMetry

MANDATORY SKILLS / REQUIREMENTS

• Bachelor's degree in IT business, computer science, engineering, or a related field.

• Attention to detail: Ability to produce accurate and high-quality work.

• Adaptability and flexibility: Ability to work in a fast-paced environment and adapt to changing priorities.

• Certifications (optional but preferred) as PO, SCRUM

• Previous experience as a business analyst, preferably in a consulting environment.

• Knowledge of specific industries or regulations relevant to the clients.

• Proficiency in programming languages (e.g., Python, R) or data science tools.

• Leadership skills: Ability to lead and mentor junior team members.

DESIRED SKILLS, TECHNOLOGIES AND EXPERIENCE

• Collaboration software such as Webex, Teams, ServiceNow.
• The job entails sitting as well as working at a computer for extended periods of time.
• Should be able to communicate by telephone, email, collaboration applications or face to face.

PROJECT ACTIVITIES AND RESPONSIBILITIES

• Conduct interviews, workshops, and surveys to gather detailed information about business needs, processes, and pain points.
• Analyze complex business problems and identify root causes.
• Document requirements clearly and concisely using various techniques (e.g., use cases, user stories, process flows).

Business Process Modeling:

• Develop and maintain accurate process models (e.g., BPMN, UML) to visualize current and future state processes.

• Identify inefficiencies and bottlenecks in existing processes and propose improvements.

• Strong analytical skills and ability to communicate complex ideas effectively will be essential to delivering innovative solutions that drive business value.

• Full English proficiency, with at least two large projects (more than 3 months of duration) with an international client or in teams with non-Spanish speaking members.

• Domain expertise: Knowledge of specific industries or business functions (e.g., finance, healthcare, technology).

• Project management skills: Ability to manage multiple projects simultaneously and meet deadlines.