Consultant - Salesforce Data Cloud Consultants

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Role: Consultant - Salesforce Data Cloud Consultant
Location: Tokyo

About Your Team
You will be part of the Infosys Salesforce and Data Practice, working on customer data unification, analytics, and AI-driven engagement programs using Salesforce Data Cloud.

Your Role
As a Salesforce Data Cloud Consultant, you will design and implement customer data unification and activation solutions, enabling real-time insights across Sales, Service, Marketing, and AI-powered experiences.

Your Key Responsibilities

• Design and implement Salesforce Data Cloud solutions aligned with business, analytics, and personalization objectives

• Onboard data sources and configure data streams in collaboration with client and Infosys integration teams

• Define data models, segmentation logic, and identity resolution strategies

• Enable data activation across:

  • Sales Cloud
  • Service Cloud
  • Marketing Cloud
  • Agentforce

• Collaborate with Salesforce Solution Architects and enterprise data teams on scalable design

• Ensure compliance with data governance, security, and regulatory standards

• Support testing, validation, performance tuning, and post-deployment optimization

• Contribute to best practices, solution assets, and knowledge repositories

Required Qualifications

• 5+ years of experience in data, analytics, CRM, or Salesforce implementations

• Strong functional knowledge of Salesforce Data Cloud

• Understanding of data modeling, ETL concepts, customer identity resolution, and real-time data processing

• Experience working with large datasets and enterprise data ecosystems

• Strong analytical and problem-solving skills

• Bilingual - English and Japanese

Preferred Qualifications

• Salesforce Data Cloud Consultant certification

• Experience with CDPs, data lakes, or enterprise analytics platforms

• Exposure to AI-driven use cases using unified customer data

In addition to compensation aligned with your role, you'll have access to a wide range of benefits that support your health, career growth, and overall well-being (JAPAN)

• Term Life Insurance

• Referral Bonus Programs

• Year-End Tax Support

• Paid annual leave and bereavement Leave and Statutory Holidays

• Short Working Hours for employees with caregiving responsibilities.

• Statutory Social Insurance: Welfare Pension, Unemployment Insurance, Health Insurance, Nursing Care Insurance and Worker's Compensation Insurance

• Health & Wellbeing support: Annual Health Checks with partial cost reimbursement, Stress Checks & Industrial Physician support

• Employee Engagement and Wellbeing: Employee Events, Wellbeing Programs, Reward & Recognition

• Workplace Amenities: On-site amenities include complimentary beverages.

Our recruitment and selection process is designed to create the best match for both you and Infosys. Depending on the role, it may include an initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent, respectful, and engaging at every step.
Here from our recruiter on their experience working with Infosys as an Employer

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email [email protected] or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

"All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer."