Consultant - SAP SD

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Location: Tokyo
Based on your role, please note that this position may require on-site presence at Infosys premises and/or client locations. Work location and on-site expectations will depend on project scope, phase, and business needs at the time of allocation, with flexibility governed by business and client requirements

Role : SAP SD Consultant - Pharmaceutical Industry (Japanese Speaking)

• Customer: Pharmaceutical Company
• Project Description:
  Support and lead SAP S/4HANA SD (Order-to-Cash) implementation and enhancements for pharmaceutical clients. Responsibilities include handling regulated pharma processes such as batch-controlled sales, expiry-based delivery, pricing compliance, and integration with logistics and finance. Requires strong SAP SD expertise, pharmaceutical domain knowledge, and Japanese communication skills to work with business stakeholders and global teams.
• Language Skills: Japanese (Business/Fluent) and English (Professional)

Core Specialties

• End-to-end SAP SD (Order-to-Cash) process

• Sales Order, Delivery, Billing, Pricing, Returns Management

• Batch Management & Expiry Handling (Pharma Products)

• Government-regulated Pricing & Contract Management

• Integration with MM, FI, WM/EWM, QM

• Interface management (IDOC, EDI) with distributors and pharmacies

• Documentation (Functional Specs, Process Flows, Test Scripts)

• Bilingual communication (Japanese & English)

Main Responsibilities

• Gather and document requirements from Japanese pharmaceutical business users
• Configure SD processes including:
  • Sales order processing for regulated pharma products
  • Pricing procedures aligned with compliance requirements
  • Delivery and shipment based on batch and expiry constraints
  • Billing with audit-compliant documentation
• Ensure integration with MM and WM/EWM for:
  • Batch determination and inventory tracking
  • Expiry and shelf-life management
• Support ATP (Available-to-Promise) considering batch validity and compliance rules
• Manage returns and product recall processes for expired/defective goods
• Handle EDI/IDOC interfaces with wholesalers, distributors, and hospitals
• Conduct workshops, UAT, and training sessions in Japanese
• Support go-live, hypercare, and continuous improvements
• Ensure adherence to GxP compliance and audit requirements

Prerequisites

• Strong SAP SD functional expertise with 10+ years experience

• Hands-on experience in pharmaceutical business processes

• Knowledge of batch management, expiry handling, and traceability

• Experience working with Japanese clients/business culture

• Ability to handle end-to-end implementations and support

Preferred Qualifications

• Experience in SAP S/4HANA implementations

• Exposure to serialization and track-and-trace systems

• SAP SD certification

• Experience in Japan onsite/offshore projects

• JLPT N2/N1 certification (preferred)

In addition to compensation aligned with your role, you'll have access to a wide range of benefits that support your health, career growth, and overall well-being (JAPAN)

• Term Life Insurance

• Referral Bonus Programs

• Year-End Tax Support

• Paid annual leave and bereavement Leave and Statutory Holidays

• Short Working Hours for employees with caregiving responsibilities.

• Statutory Social Insurance: Welfare Pension, Unemployment Insurance, Health Insurance, Nursing Care Insurance and Worker's Compensation Insurance

• Health & Wellbeing support: Annual Health Checks with partial cost reimbursement, Stress Checks & Industrial Physician support

• Employee Engagement and Wellbeing: Employee Events, Wellbeing Programs, Reward & Recognition

• Workplace Amenities: On-site amenities include complimentary beverages.

Our recruitment and selection process is designed to create the best match for both you and Infosys. Depending on the role, it may include an initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent, respectful, and engaging at every step.
Here from our recruiter on their experience working with Infosys as an Employer

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email [email protected] or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

"All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer."
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