Crystal Reports Developer

• JIRA, Confluence, Teams, Git, Mural

Responsibilities:
A day in the life of an Infoscion

• As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution, and ensuring high customer satisfaction.
• Understand reporting requirements, create and review report designs, validate data sources, and ensure high-quality deliverables.
• Develop, maintain, and optimize Crystal Reports for various business needs.
• Execute projects using Agile methodology.
• Provide production support for reports, including Level 2 and Level 3 support, diagnose root causes, and implement fixes.
• Monitor and release patches, bug fixes, and minor enhancements for reporting solutions.
• Document technical architecture of reporting systems and workflows.
• Define and document best practices for report development, deployment, and maintenance.
• Participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, and perform report reviews.
• Lead and guide teams toward developing optimized, high-quality reporting solutions, ensuring adherence to organizational guidelines and processes.

Skills:

• Strong experience in Crystal Reports development and maintenance.
• Ability to analyze user requirements and translate them into effective reporting solutions.
• In-depth knowledge of report design principles and best practices.
• Solid understanding of SQL and database structures.
• Familiarity with SDLC methods, preferably Agile.
• Ability to debug and optimize existing reports for performance and accuracy.
• Experience implementing automated testing for reports and validating data integrity.

Competencies:

• Good verbal and written communication skills
• Ability to communicate with remote teams in effective manner