EUC Analyst

Infosys

2.7

(23)

Bucharest, Romania

Why you should apply for a job to Infosys:

  • 4.2/5 in supportive management
  • 57% say women are treated fairly and equally to men
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Our STEM education and maker movement programs enable you to support a more equitable digital society
  • At Infosys, our D&I charter draws inspiration from our values and is contained in the first tenet of our Code of Conduct and Ethics.
  • At Infosys, we nurture that spirit with technology that can inspire you to not just ask ‘what next’, but actually help you to build it.
  • #131238BR

    Position summary

    guage skills needed**
    English, German, Multilingual for Romania

    Soft skills

    • Proven Customer Service skills
    • Excellent written and oral communication
    • Create deep client impact
    • Execution excellence

    Area of responsibilities
    The role is expected to carry out following function/activities as part of this job.

    • Provides expert judgment and analysis for the design, development and implementation of desktop systems.
    • Analyzes requirements to ensure the system meets performance needs.
    • Ensures that all systems are working at optimal levels and offers support to application development team regarding new technologies and system requirements.
    • Maintains, repairs, and troubleshoots desktop hardware and software packages.
    • Assists with desktop/laptop images including updates, patches and performance/process enhancements.
    • Has the ability to script, test and deploy automated desktop solutions.
    • Provide level2/3 desktop/ laptop break-fix support
    • Responsible for writing documentation to describe existing and new environments, technologies, and enhancements.
    • Assists with the testing and selection of non-server computing hardware to be used within the enterprise.
    • Assists with the design and maintenance of new images for desktops.
    • Works with outside vendors as requested for incident resolution and to stay current on technology suitable for client environment (i.e. software, desktop images, and hardware).
    • Assists with writing, testing, and installing packages for software upgrades/patches.
    • Serves as a top tier desktop support.
    • Work with offshore teams.

    Why you should apply for a job to Infosys:

  • 4.2/5 in supportive management
  • 57% say women are treated fairly and equally to men
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Our STEM education and maker movement programs enable you to support a more equitable digital society
  • At Infosys, our D&I charter draws inspiration from our values and is contained in the first tenet of our Code of Conduct and Ethics.
  • At Infosys, we nurture that spirit with technology that can inspire you to not just ask ‘what next’, but actually help you to build it.