FS/ Principal - ServiceNow IRM Specialist- Infosys Consulting

et risk and compliance requirements specific to banking, insurance, asset management, and fintech operations.

• Architect and configure ServiceNow IRM modules (Policy and Compliance, Risk Management, Audit Management, Vendor Risk Management) aligned with industry regulations and internal control frameworks (e.g., COSO, COBIT).
• Partner with governance, audit, compliance, and IT security teams to build automated workflows that monitor control effectiveness and regulatory adherence.
• Define and implement GRC dashboards and reporting tailored to financial regulatory reporting and executive oversight.
• Collaborate with platform developers to implement custom solutions where out-of-the-box functionality is insufficient.
• Train users and stakeholders on IRM functionality and best practices within the financial services context.
• Stay updated on regulatory changes (e.g., OCC, FDIC, CFPB) and translate them into actionable ServiceNow enhancements. Utilize GRC/IRM technical knowledge to collaborate with the technical team, in driving solutions across the platform.
• Support project scoping and proposal development, driving the implementation and advising the project on viable technical solution options throughout the project lifecycle.
• Craft and deliver workshop materials, perform elements of solution implementation, and drive the completion of key project deliverables.
• Help create new practice solutions and offerings.
• Help drive continuous improvement and optimization of our capabilities.
• Lead efforts and provide guidance in requirements gathering and developing/documenting process workflows.
• Translate requirements/stories and mock-ups into fully functional IRM features.
• Lead efforts and provide guidance in requirements gathering and developing/documenting process workflows.
• All other duties as assigned or directed.

Additional Responsibilities:

• Maintain proficient knowledge of the ServiceNow platform and products via webinars, case study, training, and all other resources available.
• Participate in pre-sales activities, crafting proposals and presenting ServiceNow IRM solutions to prospective clients.
• Educate practice members on ServiceNow IRM modules by providing guidance on solution implementation and facilitating ongoing education and knowledge sharing.
• Comfortable in working in a high paced work environment and can adapt to rapidly changing business drivers.
• Provide mentorship and guidance to other members of the team.

Basic Qualifications

• BS Information Technology, Computer Science, or related field
• Strong GRC/IRM technical background
• 5+ years of ServiceNow experience with a focus on IRM/GRC modules
• Strong understanding of risk management frameworks and regulatory compliance requirements
• Prior experience as a consultant or client-serving professional
• Strong understanding of the ServiceNow best-practices and ongoing knowledge of latest ServiceNow features
• Familiarity with Agile and Scrum development methodologies
• Excellent communication and presentation skills, able to engage both technical and non-technical audiences.
• Ability to work independently and manage one or more projects.

Preferred Certifications

• ServiceNow Certified Implementation Specialist - Risk and Compliance

About Us:

Infosys Consulting is the global management and technology consulting practice of Infosys, a global leader in technology services and consulting. We combine the power of time-tested methodologies, people-driven innovation and disruptive technology to enable leaders of the world's top brands pursue a path of smart transformation. Together with our clients, internal and external partners, we co-create and execute pragmatic strategies and solutions that transform organizations and define the future of business. Our dynamically growing consultancy offers our consultants:
• Ability to design and implement end-to-end solutions at scale
• A flat organization structure with direct access to our senior-most leaders
• An entrepreneurial environment full of bright, highly motivated consultants
• Opportunities for motivated consultants to impact local communities
• The ability to design your career and drive your professional learning and development
• A truly global culture

We have offices in over 20 countries. Our U.S. hub office cities are Atlanta, Boston, Chicago, Dallas, Houston, New York, Seattle and San Francisco.
Visit https://www.infosys.com/services/consulting for more information.

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time