process automation.
- Worked on end-to-end current state mapping and future state solution creation.
- Experience in end-to-end business process automation engagements with insurance carriers.
- Must have implemented different intelligent automation capabilities for insurers including RPA, RDA, Intelligent Document Processing (IDP / iOCR), AI/ML, Chat BOTS and GenAI.
- Process Assessment for Digital transformation and modernization programs.
- Experience with BPMN tools including not limited to IBM Blue Works, Visio, etc.
- Experience implementing Automation platforms likes UiPath/BluePrism/Automation Anywhere/Pega Robotics/Appian for Insurance operations.
- Agile / Scrum / Kanban Methodology.
- Competency in SharePoint, PowerBI, JIRA/Trello/ADO.
Other Qualifications
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Bachelor's degree or foreign equivalent required.
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MBA or equivalent advanced degree, Industry-related certification preferred.
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5+ years of relevant work experience with 2 years of experience in comparable consulting services.
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Strategic mindset and the ability to collaborate with other team members.
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Multitask, engage with stakeholders, plan effectively, and consistently achieve operational goals.
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Excellent relationship-building abilities.
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Ability to collaborate with resources in global delivery model.
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Experience in Agile and/or hybrid methodologies.
Additional Consulting Responsibilities
- Client Relationship and Development: Regularly interacts with clients, including clients at senior levels. Expresses himself/herself well to clients and answers questions fluidly. Earns client's respect.
- Client Delivery: Delivers high-quality client outputs on time, more or less independently: Seeks advice and counsel where needed. Begins to mentor and direct the efforts of others.
- Consulting Behaviours: Works independently with minimal oversight. Identifies and seizes opportunities by taking decisive action. Maintains flexibility on the job; adjusts schedule, tasks, and priorities when necessary. Demonstrates learnability. Shows willingness to step outside of comfort zone and take on new challenges and responsibilities. Engages in firm and practice building.
- Core Consulting Skills: Constructs simple, complete, compelling business cases to support recommendations. Masters facilitation and meeting skills; plans and leads effective meetings; understands different decision-making styles and drives decision-making. Masters basic presentation skills. Delivers credible presentations for client work; leads discussions with clients at peer or team lead level. Develops focused expertise in a particular horizontal or vertical area.
Additional information
- Travel to client sites and for practice work efforts is required on a regular basis.
- Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
This job description may not cover or contain a comprehensive listing of all activities, duties and responsibilities that are required of the employee.
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: -
- Medical/Dental/Vision/Life Insurance
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
- 401(k) plan and contributions dependent on salary level