#138106BR
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Candidate must be located within commuting distance of Plano, TX or Charlotte, NC or Atlanta, GA or Pennington NJ or be willing to relocate to the area.
Required Qualifications
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of Information Technology experience.
• Experience in Production Support
• Experience in Splunk & Dynatrace.
• Experience working in monitoring tools.
Preferred Qualifications
• Experience in Java Support.
• Experience in maintaining and enhancing Java-based applications, ensuring their optimal performance, and utilizing monitoring tools for proactive issue resolution.
• Experience in debugging, troubleshooting, and resolving technical issues to ensure high availability and reliability.
• Experience in Utilize Splunk and Dynatrace to monitor application performance, identify bottlenecks, and implement optimizations. Configure alerts and dashboards to proactively detect and address potential issues.
• Experience in Work closely with cross-functional teams, including development, operations, and quality assurance, to deploy updates, patches, and new features.
• Experience in Maintain comprehensive documentation of support processes, configurations, and troubleshooting procedures to facilitate knowledge sharing and ensure continuity.
• Ability to analyze complex issues, identify root causes, and implement effective solutions in a timely manner.
• Excellent verbal and written communication skills, with the ability to convey technical concepts to both technical and non-technical stakeholders.
• Proven ability to work effectively in a team-oriented environment, collaborating with various departments to achieve common goals.
• Familiarity with other monitoring and logging tools, such as AppDynamics, New Relic, or ELK stack, is a plus.
• Knowledge cloud services like AWS, Azure, or Google Cloud Platform and kafka,scripting languages (e.g., Python, Shell)
• Good Communication Skills.
• Experience and desire to work in a Global delivery environment.
Estimated annual compensation range for candidate based on Pennington, NJ will be
Min - 76071 to Max -98893.
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: -
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.