L1/L2 Support Engineer - SharePoint Specialist
Chile (Remote)
Why you should apply for a job to Infosys:
4.2/5 in supportive management
57% say women are treated fairly and equally to men
Our STEM education and maker movement programs enable you to support a more equitable digital society
At Infosys, our D&I charter draws inspiration from our values and is contained in the first tenet of our Code of Conduct and Ethics.
At Infosys, we nurture that spirit with technology that can inspire you to not just ask ‘what next’, but actually help you to build it.
#138344BR
Position summary
s like JIRA, ServiceNow, or similar.
• Document solutions and create knowledge base articles for recurring issues.
• Collaborate with cross-functional teams to ensure timely resolution of issues.
Required Skills
• Experience with ticketing systems (e.g., JIRA, ServiceNow).
• 2-4 years of experience in technical support roles (L1/L2).
• Strong understanding of SharePoint Online/On-Premise environments.
• Familiarity with Microsoft 365 ecosystem and tools.
• Good communication and documentation skills.
• Ability to work in a fast-paced, customer-focused environment.
Why you should apply for a job to Infosys:
4.2/5 in supportive management
57% say women are treated fairly and equally to men
Our STEM education and maker movement programs enable you to support a more equitable digital society
At Infosys, our D&I charter draws inspiration from our values and is contained in the first tenet of our Code of Conduct and Ethics.
At Infosys, we nurture that spirit with technology that can inspire you to not just ask ‘what next’, but actually help you to build it.