Lead Consultant-SAP ISU CRM Technical-Netherlands

nt and adaptation of tariffs for billing different product specifics and legal requirements

• Define and implement CRM business roles, product configuration, and integration scenarios with IS-U Billing and Device Management.
• Work on business partner replication, contract accounts, and premise and connection object data flows.
• Support end-to-end testing, user training, and UAT facilitation.
• Configure and troubleshoot data replication between CRM and IS-U using middleware.

Required

• Hands-on expertise in SAP CRM Technical areas, specifically within utility sector solutions.
• Strong working knowledge of CRM Web UI, Object-Oriented ABAP (OOPs ABAP), and OData services.
• Proven experience in CRM and IS-U system integration, especially for customer master data and service management.
• Deep understanding of business processes in SAP CRM and the ability to translate them into functional specifications.
• Proficiency in analyzing and resolving production incidents within SLA timelines.
• Skilled in creating high-quality functional and technical specification documents to support development and configuration work.

Preferred

• Good Communication and Client Interaction Skills.
• Focused mindset with positive attitude.
• Ability to adapt to new Technologies/Cultures.
• Knowledge of Dev Ops

Why Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation.
With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.