Negotiator

e diligence, successful and timely deal closure by working with relevant departments, contribute domain-based inputs to relevant stakeholders within the organization through various methods and create artifacts to increase win ratio.

Educational Qualification and Experience Requirements*

30 Negotiator Engineering Graduate CA / Tier MBA* Non Engineering Graduate PhD Minimum No. of Years 14 Career Stream 14 NA ***** Categorized based on Infosys recognized list of colleges and courses

For Higher Proficiency 30 Career Stream Engineering Graduate CA / Tier MBA* Non Engineering Graduate PhD Minimum No. of Years NA Global Markets NA NA
3 Global Markets Understanding of the large outsourcing space, deal structuring and experience negotiating IT contracts, pricing and SLAs

Areas of Responsibility

• Customer Prospecting The Negotiator will participate in and coordinate SGS NEG contributions to outreach programs based on experience in marketplace and will mentor junior members in same in order to help build the pipeline.
• Proposal Development The Negotiator will work with all concerned groups (Legal, Business, Delivery, and Finance, (DAG)) in order to submit proposal responses that protect Infosys without perception of being unreasonable.
• Contracting and MSA The Negotiator will effectively explain all Infosys positions to customer negotiate all terms and schedules, with occasional support from a Strategic Negotiator, escalate issues as required. S/He closes deals on a timely basis in order to sign off by Legal, Delivery, Finance and Business.
• Organization Initiatives The Negotiator will extend to organization experienced based understanding of market. The methods will include whitepapers, training sessions (e.g. Brown Bag lunches) and consultation with IBUs on an as requested basis, create appropriate artifacts in order to increase wins on favorable terms.

Knowledge, Skills required for the role

Knowledge: Knowledge of contract terms including SLAs and Pricing

Skills: Strong communication skills - written and oral

Performance Measures

• Customer Prospecting Manager assessment

• Proposal Development

• Win ratio

• TCV generated

• Contracting and MSA Win rate

• Organization Initiatives Number of artifacts created