Network Planner System Engineer

n layer 1 and Layer 2 of OSI model (Ethernet/SONET 1G, 10G, 100G, STM1-1/OC3, STM-4/OC12, STM-16/OC-48, E1/T1).

• Setup/Drive weekly/monthly review calls with management and clients for reviewing metrics, progress, and challenges.
• Designing, configuring, and maintaining secure and efficient network systems.
• Upgrade existing equipment to meet current demands and propose additional equipment for future growth.
• Ensure quality assurance on all disconnect procedures being performed correctly to mitigate human error outages and maintain overall disconnect cost optimization, Provisioning and Troubleshooting on Multi-vendor environment
• Collaborate, support, and execute various disconnect projects to ensure timely disconnection for site decoms for clients.
• Perform RCA for missed metrics and implement improvement plan.
• Propose/Drive operational automation initiatives for optimizing Delivery cycle.
• Own and maintain client(s) technical documentation.
• Experience and desire to work in a Global delivery environment.
• C andidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Preferred Qualifications:

• Receive and respond to incoming calls, messages, and work orders related to networking and its programming configurations.
• Ensure work is carried out within agreed service levels and project guidelines to meet organizational objectives.
• Explain and document technical issues clearly for technical teams, business stakeholders, and end-users to ensure proper understanding and resolution.
• Exhibit strong verbal and written communication skills to ensure smooth interaction with team members and stakeholders.
• Utilize strong analytical skills to identify and address hardware, cable, port, and device-related issues in a timely manner.
• Experience and desire to work in a Global delivery environment.
• Good Communication and Analytical skills.

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.