gn equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- At least 4 years of Information Technology experience
- All applicants authorized to work in the United States are encouraged to apply.
- Proven years of experience in supply chain solutions.
- Hands-on experience with O9 Solutions, this role involves planning configurations, workflow modeling, UI design, action buttons, procedures, solver performance tuning, report design, user stories refinement, and assisting Client Success teams in solving complex production issues.
- Proven ability to support client success teams by refining user stories and resolving complex production issues.
Preferred Qualifications:
- Strong analytical and problem-solving skills with excellent communication and interpersonal skills.
- Ability to work independently and as part of a team with strong team management skills.
- Proficiency in relevant software and tools.
- Experience in a consulting role.
- Knowledge of additional supply chain management software.
- Certification in O9 Solutions or related fields
- Responsibilities include but are not limited to -
- Implement and configure O9 Solutions to meet business requirements, ensuring that the system is tailored to the specific needs of the organization
- Customize planning configurations and workflows to optimize performance, ensuring that all processes are efficient and effective
- Design and optimize workflows to enhance operational efficiency, identifying areas for improvement and implementing changes as necessary
- Develop user-friendly interfaces and action buttons to improve user experience, ensuring that the system is intuitive and easy to use
- Optimize solver performance for better results and faster processing times, ensuring that the system operates at peak efficiency
- Create comprehensive and insightful reports for stakeholders, providing them with the information they need to make informed decisions
- Collaborate with teams to refine user stories and ensure they align with business needs, working closely with stakeholders to understand their requirements and translate them into actionable tasks
- Provide support to Client Success teams to resolve complex production issues, assisting in troubleshooting and resolving technical issues related to O9 Solutions
- Assist in troubleshooting and resolving technical issues related to O9 Solutions, ensuring that any problems are quickly identified and resolved.
The job entails extensive amount of travel. The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.