Pre Sales Specialist AMS

Infosys

2.7

(23)

São Paulo, Brazil

Why you should apply for a job to Infosys:

  • 4.2/5 in supportive management
  • 57% say women are treated fairly and equally to men
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Our STEM education and maker movement programs enable you to support a more equitable digital society
  • At Infosys, our D&I charter draws inspiration from our values and is contained in the first tenet of our Code of Conduct and Ethics.
  • At Infosys, we nurture that spirit with technology that can inspire you to not just ask ‘what next’, but actually help you to build it.
  • #145970BR

    Position summary

    og (L1/L2/L3 support, maintenance + minor enhancements).
    Pricing models: T&M, Managed Capacity, Managed Services / Monthly Fee, demand packages, Unit Rate per ticket/CR.
    Sizing/estimation: volumetrics, seasonality, module/level mix, learning curve, automation impact.
    Transition & Hyper-care: KT (knowledge transfer), shadowing/reverse KT, readiness criteria.
    Governance: cadence (operational/tactical/strategic), RACI, risk & compliance.

    • SAP ERP: ECC and S/4HANA (FI/CO/MM/SD/PP/PM/HCM/EWM/WM/QM).
      Platform: SAP BTP, SAP Integration Suite (CPI), PI/PO.
      Ops/Infrastructure: SAP Basis/NetWeaver, HANA, performance & monitoring.
      ALM: SAP Solution Manager (including ChaRM) and SAP Cloud ALM.
      Security & Risk: SAP GRC, SoD, roles/authorizations.
      SAP DevOps (transport management, dual landscape, feature toggles, ABAPGit when applicable).

    • Pre-Sales Tools: ITSM: ServiceNow / Jira Service Management / Solution Manager ITSM / others.

    • Compliance (Brazil): LGPD (data handling in incidents/transport logs).
      Understanding of Brazil SAP Localization (SPED, NF-e) at a conceptual level.

    Additional information:
    Type of work: CLT, Flexible hours.
    Benefits package: Transport vouchers, meal vouchers, childcare assistance, life insurance, funeral assistance, medical and dental insurance.
    Career: Global work on national and international clients and/or projects, possibility of international career movement.

    Why you should apply for a job to Infosys:

  • 4.2/5 in supportive management
  • 57% say women are treated fairly and equally to men
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Our STEM education and maker movement programs enable you to support a more equitable digital society
  • At Infosys, our D&I charter draws inspiration from our values and is contained in the first tenet of our Code of Conduct and Ethics.
  • At Infosys, we nurture that spirit with technology that can inspire you to not just ask ‘what next’, but actually help you to build it.