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Production Support L2 TL SQL-Unix

Infosys

2.7

(23)

Mexico City, Mexico

Why you should apply for a job to Infosys:

  • 4.2/5 in supportive management
  • 57% say women are treated fairly and equally to men
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • Our STEM education and maker movement programs enable you to support a more equitable digital society
  • At Infosys, our D&I charter draws inspiration from our values and is contained in the first tenet of our Code of Conduct and Ethics.
  • At Infosys, we nurture that spirit with technology that can inspire you to not just ask ‘what next’, but actually help you to build it.

    • #126569BR

    Position summary

    SQL & Unix Scripting.

    • Knowledge with Java/Python.
    • Excellent communication and analytical skills.

    Preferred (Any):

    • Experience in Sybase/DB2/RDBMS.
    • Experience with Java/Python.
    • Experience with job scheduler (Ex. Autosys), Ticketing tool/Jira.
    • Experience with IDE is a plus.

    Role Description:

    • Work actively with team members to analyze and resolve applications issues.
    • Incident Management (Incident resolution, stakeholder communication, bridge management, postmortem analysis, and actions items).
    • User Ticket management (Backlog review, User interface and manual prioritization).
    • Planned/unplanned events - support BCP (Business Continuity Planning), Migration, Holiday activities.
    • Identify defects/discrepancies to identify the root cause by debugging or analyzing logs.
    • Improve application stability by observing patterns, recurring alerts or issues for permanent fix or automation.

    Personal:

    • Besides the professional qualifications of the candidates, we place great importance in additional to various forms personality profile, These include:
    • High analytical skills.
    • A high degree of initiative and flexibility.
    • High customer orientation.
    • High quality awareness.
    • Excellent verbal and written communication skills.

    Why you should apply for a job to Infosys:

  • 4.2/5 in supportive management
  • 57% say women are treated fairly and equally to men
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • Our STEM education and maker movement programs enable you to support a more equitable digital society
  • At Infosys, our D&I charter draws inspiration from our values and is contained in the first tenet of our Code of Conduct and Ethics.
  • At Infosys, we nurture that spirit with technology that can inspire you to not just ask ‘what next’, but actually help you to build it.