SAP Basis Solution Manager - NL

ng the project management activities for the SAP projects, identifying potential projects, discussions, requirement analysis, handling escalations, managing the end-to-end support of SAP technical operations

• SAP HANA Administration which includes HANA Version Upgrade, SP & Revision Upgrade
• Monitoring, Performance tuning, analyzing log files & troubleshooting issues on NW AS ABAP & JAVA
• Perform Support pack & EHP upgrades for various SAP Products including SOLMAN
• Ensure periodic activities are completed on time
• Perform SAP Kernel Upgrade, Host Agent, JAVA Patch Upgrades, System Refresh & other Basis related activities
• Administration of Backup, restore and other clean-up activities
• Handling incidents, bugs, tasks, change requests for SAP BASIS issues in JIRA & SERVICENOW Ticketing Tool
• Ensure tickets are being closed within SLA
• Prepare RCA for all P1 & P2 Incidents and submit within the SLA

Required

• SAP ERP Products
• SAP Netweaver ABAP & JAVA
• SAP BASIS Administrator
• SAP Solution Manager
• SAP HANA Administration
• SAP OS/DB Migration
• SAP CLOUD Knowledge

Preferred

• ITSM Knowledge

• SNOW

• OS: RHEL

• AWS for SAP

Overview
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation.
With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.