Senior Operations Manager

Infosys

2.7

(23)

United Kingdom (Remote)

Why you should apply for a job to Infosys:

  • 4.2/5 in supportive management
  • 57% say women are treated fairly and equally to men
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Our STEM education and maker movement programs enable you to support a more equitable digital society
  • At Infosys, our D&I charter draws inspiration from our values and is contained in the first tenet of our Code of Conduct and Ethics.
  • At Infosys, we nurture that spirit with technology that can inspire you to not just ask ‘what next’, but actually help you to build it.
  • #125682BR

    Position summary

    ave 45 delivery centers in 16 countries spread across 6 continents, with 58,000+ employees from over 111 nationalities, as of June 2024.

    Key Responsibilities & Deliverables: • Lead the Accounts Receivable team to maximise on Monthly Cash Collected performance whilst continuously improving aged debt positioning that strives for world-class collection metrics •
    Lead continuous improvement collection strategies across diverse client sectors by utilizing technology automation solutions to drive efficiencies •
    Manage the monthly Cash Target setting procedure through structured client engagement to ensure timely communication each period •
    Develop a robust relationship with the Finance Leadership team and their respective teams, to ensure transparent communication surrounding debt and collection performance •
    Ensuring focus is maintained in key areas including cash collection and debtor days ensuring there is no slippage during a time of significant change
    • Ensure cash received is accurately posted on a timely basis utilizing automated matching technology capabilities • Establish clear objectives whilst conducting regular 1-1s and performance evaluations •
    Lead Accounts Receivable change initiatives whilst maintaining team morale, engagement and operational excellence Essential Criteria: •
    Proven Transformation experience •
    Track record in process improvement through technology implementation •
    Excellent communication skills

    Job Description Internal Core Competencies:
    Key Indicators:
    Customer Orientation:
    • Service orientation
    • Responsiveness Analytical Ability:
    • Problem Solving High Impact Communication:
    • Clarity in communication, grammar & sentence constructions Learning & Innovation:
    • Openness to new ideas
    • Learning Orientation

    Why you should apply for a job to Infosys:

  • 4.2/5 in supportive management
  • 57% say women are treated fairly and equally to men
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Our STEM education and maker movement programs enable you to support a more equitable digital society
  • At Infosys, our D&I charter draws inspiration from our values and is contained in the first tenet of our Code of Conduct and Ethics.
  • At Infosys, we nurture that spirit with technology that can inspire you to not just ask ‘what next’, but actually help you to build it.