Snowflake Production Support Analyst
Guadalajara, Mexico
Why you should apply for a job to Infosys:
4.2/5 in supportive management
57% say women are treated fairly and equally to men
Our STEM education and maker movement programs enable you to support a more equitable digital society
At Infosys, our D&I charter draws inspiration from our values and is contained in the first tenet of our Code of Conduct and Ethics.
At Infosys, we nurture that spirit with technology that can inspire you to not just ask ‘what next’, but actually help you to build it.
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Position summary
borating with development and DevOps teams** to ensure smooth deployment and operation of data solutions.
- Performing root cause analysis for recurring issues and implementing long-term fixes.
- Automating manual tasks to improve operational efficiency.
- Ensuring data integrity and security across Snowflake environments.
- Supporting business continuity during migrations, upgrades, and peak usage periods (e.g., holidays).
- Documenting incidents, resolutions, and standard operating procedures (SOPs).
Other Experience:
- Snowflake SQL : Strong knowledge of Snowflake-specific SQL syntax and optimization.
- ETL/ELT Tools : Experience with tools like CONTROL-M or Airflow
- Scripting : Python, Shell scripting for automation and log analysis.
- Monitoring Tools : Experience with tools like Splunk and Power BI monitoring dashboards.
- CI/CD Pipelines : Understanding of DevOps practices and tools like Jenkins, GitLab, etc.
Why you should apply for a job to Infosys:
4.2/5 in supportive management
57% say women are treated fairly and equally to men
Our STEM education and maker movement programs enable you to support a more equitable digital society
At Infosys, our D&I charter draws inspiration from our values and is contained in the first tenet of our Code of Conduct and Ethics.
At Infosys, we nurture that spirit with technology that can inspire you to not just ask ‘what next’, but actually help you to build it.