Support Engineer
Czechia (Remote)
Why you should apply for a job to Infosys:
4.2/5 in supportive management
57% say women are treated fairly and equally to men
Our STEM education and maker movement programs enable you to support a more equitable digital society
At Infosys, our D&I charter draws inspiration from our values and is contained in the first tenet of our Code of Conduct and Ethics.
At Infosys, we nurture that spirit with technology that can inspire you to not just ask ‘what next’, but actually help you to build it.
#137615BR
Position summary
User Training and Advice : Provide advice, training, and corrections (permanent or temporary) to users
- Documentation and Enhancements : Update or create documentation, manipulate data, and define enhancements
- Collaboration : Collaborate closely with colleagues specializing in different areas (e.g., database administration, network support), vendors, and third-party support provider
- Training and Advising Colleagues : Provide advice, training, and corrections to colleagues
Required skills:
- Speak and write in Hungarian and English fluently;
- Prior experience in a customer-focused end-user support role is valuable. This could include roles like Help Desk Technician, Desktop Support Specialist, or similar positions
- Customer-Focused Support : Experience in a customer-focused end-user support function covering EUC and software/OS installations and support
- Incident Resolution : Proficiency in incident resolution, requests, changes, and problem-solving activities delivered within agreed service level agreements (SLAs)
Why you should apply for a job to Infosys:
4.2/5 in supportive management
57% say women are treated fairly and equally to men
Our STEM education and maker movement programs enable you to support a more equitable digital society
At Infosys, our D&I charter draws inspiration from our values and is contained in the first tenet of our Code of Conduct and Ethics.
At Infosys, we nurture that spirit with technology that can inspire you to not just ask ‘what next’, but actually help you to build it.