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Tech Support Analyst

Infosys

2.7

(23)

Denver, CO

Why you should apply for a job to Infosys:

  • 4.2/5 in supportive management
  • 57% say women are treated fairly and equally to men
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • Our STEM education and maker movement programs enable you to support a more equitable digital society
  • At Infosys, our D&I charter draws inspiration from our values and is contained in the first tenet of our Code of Conduct and Ethics.
  • At Infosys, we nurture that spirit with technology that can inspire you to not just ask ‘what next’, but actually help you to build it.

    • #125854BR

    Position summary

    to work in the United States are encouraged to apply.

    Preferred Qualifications-

    • Relevant experience in Complex SQL, AWS experience (S3, Glue, Lambda).

    • Hands-on knowledge with LogZ, Dynatrace, Snowflake database, cloudwatch, ServiceNow, AWS EC2

    • Java API working Knowledge who has troubleshooting experience working in Postman / SOAP UI

    • Good to have domain knowledge of telecom, wireless domain

    • Knowledge of MSSQL, MySQL, and database administration is a plus.

    • Non technical requirements: Production support mindset, flexible to work in shifts and over the weekends, work from office is must.

    • Strong analytical skills to investigate and resolve customer support tickets

    • Able to multi-task efficiently under time pressure

    • Able to work with cutting edge technology and assimilate information rapidly

    • Good to have work experience in Telecom companies

    Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits :-

    • Medical/Dental/Vision/Life Insurance
    • Long-term/Short-term Disability
    • Health and Dependent Care Reimbursement Accounts
    • Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
    • 401(k) plan and contributions dependent on salary level
    • Paid holidays plus Paid Time Off

    Why you should apply for a job to Infosys:

  • 4.2/5 in supportive management
  • 57% say women are treated fairly and equally to men
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • Our STEM education and maker movement programs enable you to support a more equitable digital society
  • At Infosys, our D&I charter draws inspiration from our values and is contained in the first tenet of our Code of Conduct and Ethics.
  • At Infosys, we nurture that spirit with technology that can inspire you to not just ask ‘what next’, but actually help you to build it.