ations, policies and other requirements
- Updating incidents with detailed and relevant information in a timely and effective manner
- Solving more complex issues within the assigned business area, using different support channels in order to improve co-worker efficiency
Why does Infosys choose you? You definitely have:
- Advanced Norwegian language proficiency;
- Good knowledge of the business area and good understanding of how the products and services in the area are connected together;
- Good knowledge of ITIL, agile frameworks, service governance model;
- Ability to work towards tight deadlines;
- Strong understanding of prioritization during business-critical issues;
- Broad knowledge of IT products, services and terminology;
- Czech & English languages to a business level proficiency.
Employee perks, benefits:
- Hybrid Work Model
- 25 Days of Paid Leave
- Performance Bonus
- Meal Allowance
- Multisport Card
- Benefit Card
- Modern Offices (Vlnena Street) with a Game Room, a Silent Zone and Kitchenettes in the Center of Brno, 2nd Largest City in the Czech Republic
- Financial Reward for Referring Your Friends
- Expat Assistance Services for New Joiners
- Relocation Package (for candidates relocating from other EU countries)
- Team Building Activities
- Long-Term Career Prospects